FAQ

Where is Staunton Self Storage located?

Our property is located at 616 Lee Jackson Highway in Staunton, Virginia 24401. Our office, however, is located off site at 1569 Jefferson Highway, Suite 103 in Fishersville, Virginia 22939.

What are your office hours?

Our office is open Monday through Friday between the hours of 9 am – 12 pm and 1 pm – 5 pm.

When can I access my unit?

You can use your rental anytime you wish! We have a 24 hour accessible security gate that lets our customers get into our mini storage facility upon entering their individual code.

Do you offer vehicle storage?

We certainly do. Our parking spots are great for business vans, boats, cars, RVs, trailers, motorcycles, and other types of vehicle.

What is drive-up access?

Because of drive-up access, our tenants can drive up to their rental and park their vehicle in front of it. Without it, you’d have a hard time loading and unloading your items, because you’d need to park your vehicle outside of our property, only to have to carry your items all the way to your self storage unit.

How can I use your kiosk?

When you need to rent one of our self storage units, but your busy schedule prevents you from coming in during office hours, you can use our 24/7 self-service kiosk. This useful kiosk, which is conveniently located on site, right beside the entry gate, allows you to make a new purchase, manage your account, and more!

How can I pay my rent?

We offer many convenient ways to pay! You can: use our on­site kiosk to make payments; pay your bill online; mail a check to our office; or pay in person at the office. We also offer an auto pay option that takes care of the payment for you!

How do I get started?

There are several ways you can go about it. You can check out our unit sizes, calculate the right space for you, and read up on storage tips. If you have any question about the process, feel free to call us today!

How Do I Terminate My Rental?

You can mail or email us a notice to vacate. Our email address is info@stauntonselfstorage.com. We require a 15 day notice to vacate.